I like Net10 Unlimited

by Sharon
(Miami, FL)

I did a lot of research before I got Net10 unlimited at Target. Net10 has good reviews so that was one deciding factor. Now I have Net10, and so far it lives up to its reputation of being the number one prepaid service for customer satisfaction. Deciding factor number two was the price - $50 a month for text, voice, web, and 411 calls believe it or not. Free 411 calls were the hidden bonus - plus the international calling feature which you can have by getting an extra card for that. With that card I can call a whole lot of countries for just 15 cents a minute. That list of countries includes as far away as Australia. I've seen ads and blogs about Net10, but I don't remember any of those nice features being mentioned.

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Feb 07, 2014
Rating
starstarstarstarstar 		Net10 Is No Longer A Relevant Brand... NEW
by: PrepaidWirelessGuy

This thread has been popular for quite some time, and continues to have a lot of daily visitors. Ironically, I've been thinking recently about how irrelevant the Net10 brand has become. But obviously people are still searching out information on this brand!

They actually just updated their plans to attempt to remain in line with the competition. I have to say that despite the improvements, Net10 plans really don't have anything more to offer over the myriad of other far more competitive carriers.

I also find their name laughable. It was named when $0.10 per minute was an amazing value, when the prevailing per minute cost was $0.25 and more. What company in their right mind names a brand based on pricing, which we all know changes dramatically over time. It's absolutely ludicrous!

Perhaps most people don't consider the origin of the brand name, however, for me it highlights the irrelevance of the brand. The reality is that its parent company, TracFone, really doesn't need it. Aside from the retail space it somehow continues to command, the TracFone and Straight Talk brands, as well as Simple Mobile really should be more than sufficient. It's really unclear as to what particular value proposition/positioning Net10 still has to offer.

Obviously I'm very surprised that Net10 still exists! That said, prospective customers are of course always wise to explore all available options. If anyone has found anything exceptional about Net10 that meets your particular needs, I encourage you to please share with visitors of this site; thank you!
Mar 08, 2013
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starstarstarstarstar 		I am happy with my service!
by: Anonymous

I recently had my fill with AT&T's games with my bill. I decided to leave and do the bring your own phone with unlimted talk data and text. I did the family plan for $130.00. My bill with AT&T jumped up to over $260.00!! I just can't see paying for phone service that's more than my car payment! So far, so good! I was worried about talking to Net 10 customer care, but Ronnie was very helpful! I think all call centers have their good and bad agents. I was an agent for AT&T for two years, and even they have some agents that can be tough to deal with. I can't see any difference in reception or data performance. All in all, great experience. Knock on wood!!
Apr 29, 2012
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starstarstarstarstar 		no more free 411?
by: jayelbee

Last few times I called 411 on my Net10 phone seems like they have switched to advertiser supported 411. Took me like 3 or 4 minutes to finally get a number and address. So aside from the now lack of free-411 I still highly recommend Net10. I rarely use all 150 minutes per month as do most of my calling and texting free via Google Voice so have almost 5000 minutes on the phone now after four or five years using it.

Plus whenever you need a new phone can either break even or pay maybe $10 if buy a new phone with the two months of service included. Cheaper to just get a new phone than to buy a battery for the old one. So good for me but bad for the environment I guess.
Feb 27, 2011
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starstarstar 		Almost great!
by: Sportygirl

@twinklestar - I don't know about your comment that NET10 offers some of the best coverage in the US. I have seen on a bunch of websites that people are unhappy with their customer service. But I CAN say that I have not had any issues with NET10, and since I'm covered under the ATT network, my cell service has been really good. As soon as I have to deal with customer service though, I may be changing my tune. They should really work on that, so more people will be into going pre-paid.
Feb 18, 2011
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starstarstarstarstar 		Customer Satisfaction
by: twinklestar

It doesn't matter how much you pay, if you don't get quality coverage, what good is it. NET10 is known for providing some of the best coverage in the US. Since they use AT&T, Verizon, T-Mobile networks, you will experience the same quality coverage people with expensive contracts pay. The only negative I can find so far, is that if you need to make international calls, you'll need pay as you go, will not work on the monthly plans.
Feb 08, 2011
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starstarstarstarstar 		Switching Between Prepaid Plans
by: PrepaidWirelessGuy

That is a great point. In fact, most prepaid wireless providers that offer different plans (i.e. per minute, daily, monthly, monthly unlimited) now allow you to switch between them without fees or penalties. When people ask me for advice, and their usage tends to vary (particularly for those traveling to the U.S. regularly, but not monthly), I always recommend going with a provider that has different plan types and easy switching between them.
Feb 08, 2011
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starstarstarstarstar 		Flexibility & Freedom
by: colby

There are many reasons to be with NET10...my favorite is that you can switch between monthly plans and pay as you go plans with no penalty. So, for example, one month you know that your usage will be through the roof the unlimited plan will do the job. But, the next month, business is really slow and you don't require as much usage, you can switch to a pay as you go card. This allows for so much flexibility and savings.
Jan 20, 2011
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starstarstarstarstar 		No more nervous waiting for the monthly bill.
by: Addison

I used to go over on my monthly bill on a regular basis. Getting the bill in the mail was always nerve-racking because I just never knew what I was going to owe for the month. But now with NET10 I don't have those worries at all! My monthly bill is $50 and includes everything you could ask for: minutes, texting and internet/data use. I didn't have to sign a monthly contract either!
Jan 11, 2011
Rating
starstarstarstarstar 		Cell phone you've always wished for!
by: yogigirl

Sharon...I think the majority of people would agree with you that saving money is a priority these days. If you're able to get a cell phone with great plans and pricing without a contract, why wouldn't you want to switch. What's great about NET10 is that you will also benefit from their nationwide coverage with either AT&T, T-Mobile, or Verizon networks, which ever is best in your neighborhood. Here's an example for you to think about, if you're using about 300 minutes but paying for much more than you may consider the $25 monthly plan. However, if you spend all day on your phone and end up with overage charges, then you definitely need the $45 Unlimited plan. It's time to save some money...
Nov 21, 2010
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starstarstarstar 		Net10 For the Holidays....
by: mssoccer

Now, you can give all the benefits of Net10 to the favorite people in your life for the holidays. Check out the specials for Black Friday...Kmart 50% off Motorola W408 with Bluetooth included $14.99 normally $29.99, Best Buy Samsung T401 with Bluetooth included for $39.99 normally $79.99. No contract required. The monthly plans ranging from $50 for the Unlimited to $15 for 200 minutes, offer the flexibility to change back and forth as your usage needs change. Make sure to get to the stores early, these deals will go quick.
Nov 05, 2010
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starstarstarstarstar 		Free 411
by: Anonymous

Google 411 is closing its doors...at least on the voice part of things. You can still text GOOGLE (466453) though.

As for 1-800-FREE-411 and GOOGLE 411, they both use your minutes, Net10 411 does not.

And, have you ever used 1-800-FREE-411? It sucks! I have never once been able to use it successfully. I get a whole bunch of "Were sorry, please try again" until I get frustrated and hang up.
Oct 27, 2010
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starstarstarstarstar 		prejudice perception of prepaid
by: M. Apple-Blossom

Having been one of those customers who battled with bills, overages and etfs, I've been following the news on the FCC's proposed new rulings on the big carriers notifying users of fees and when they are nearing their limits. It amazes me how the carriers are fighting against this, which must mean they rely largely on making a quick buck off unsuspecting folk. What amazes me even more is that the public are prepared to stand for it. I suspect a lot of people are still under the impression that prepaid is only for the low end user, which is really a thing of the past. I've even heard people state emphatically that prepaid is more expensive. Things have changed so much.
As you say, there is a lot of bonus points not really mentioned out there. Net10's unlimited option is already an amazing offer, but what made it even better for me, was the flexibility of being able to switch between plans on a monthly basis depending on your needs. Finally, a company that realizes peoples needs change from month to month, and are not trying to use it to their advantage.
Oct 10, 2010
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starstarstarstarstar 		Flexible, Dependable and Affordable!
by: Anonymous

Net10 works out great for me. My phone usage varies from month to month and Net10 gives me the flexibility to switch back and forth. The max I would spend is capped at $50 a month for unlimied and can go as low as $15 for when I don't need to be on the phone as much like when I'm out of the country and don't need to be connected. The service is reliable...great reception...one of the best reception I've had actually. So, all in all, I'm a very happy customer :)
Aug 30, 2010
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starstarstarstarstar 		Net10 is the way to go
by: Wrigley All-Stars

Net10 is a great plan, just because you don't need to commit to a contract. And now that they offer this unlimited plan, heavy cell phone users can get Net10 without worry of spending too much on calling cards. Net10 is hands down the best route to take when it comes to choosing a pay-as-you-go cell phone plan.
Jun 30, 2010
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starstarstarstarstar 		I like net10 also
by: Anonymous

Check out this site: net10laughoff.com, it's for people like us who like net10. It looks like net10 wants to give back to its loyal customers. I just participated in it and had alot of fun.
May 30, 2010
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starstarstarstarstar 		I like net10 too!
by: Soph

I like net10 too!! Haha! Its got great service and the flat 10 cents a minute is a great rate, the cheapest out there, especially for the light/moderate cell phone users.
May 29, 2010
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starstarstarstarstar 		Net10 is the plan for me...
by: Adam F.

Wow, it was $50? I pay about $20 a month for my Net10 and get 200 minutes. My mom bought me the Samsung for my birthday and I have been maintaining it by buying minutes each month. I used to have metro pcs, but I barely used it and the reception was terrible. WIth Net10, I always am able to make calls and the calls don't break up. Sure, I may not have unlimited minutes or text, but I don't use the phone that much. Good plan overall.
May 01, 2010
Rating
starstarstarstarstar 		No Contract Wireless is the Way To Go!
by: PrepaidWirelessGuy

I couldn't agree with you more! I can understand why people committing to a contract would would be scared of overages if they go over their plan minutes. However, with no contract plans offering so much value and features that rival postpaid plans, there's really no reason to overpay.


Even prepaid wireless unlimited plans for $40 or $50 that are a great deal compared to postpaid plans, aren't necessarily a good deal for everyone. Many people may only need to spend $20 or $30 per month based on their usage. They can always add more money to their account (as you noted!) as they need it. And the beautiful thing is that if they do find themselves spending $50 or more, they can easily switch to one of the prepaid monthly unlimited plans!
Apr 30, 2010
Rating
starstarstar 		Prepaid is the way to go?
by: BigWilly

I RECENTLY saw a Net10 ad for the first time. I actually just did a paper for my consumer behavior course which required me to figure out what most consumers look for when they buy cell phones. Believe it or not, the majority of consumers go by "the deals" they see on Television or in print and rarely do their own research on the best plan for them. From what I found, through a number of surveys, was that people don't normally want the most bang for their buck, but prefer to buy more minutes than they NEED in case they need them. This is a mind boggle to me, considering that with plans, like those from Net10 and StraightTalk and other prepaid providers, you can buy minutes as you go and pretty much change it each month to fit your needs. There is NO reason for me to pay for 500 minutes a month, when I talk for about 100 of those minutes. As soon as my contract is over w Sprint, I will be switching to Net10 and spending $20 a month instead of my $50. Those $30 can go to a nice dinner at cheesecake factory...
Feb 26, 2010
Rating
starstarstarstarstar 		Net10 Unlimited Plan
by: PrepaidWirelessGuy

Good point regarding the value of Net10. There really are so many options out there now, that without the right marketing , it's certainly easy for great plans to go unnoticed.


One thing to note though, is that free 411 really isn't all that interesting these days. Consider free Google 411 (1-800-GOOG-411), and 1-800-FREE-411. Offering a service for free that has had a free alternative for years, shouldn't be seen as a carrier offering great value...at least in my opinion ;-).

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