Sprint Buys Virgin Mobile
Can Sprint Maintain The Virgin & Boost Brands?
Just
when you think the world of prepaid wireless was starting to make
sense,
Sprint buys Virgin Mobile!
On July 28, 2009, Sprint
announced
that it acquired Virgin Mobile, one of its competitors, for $483
million in cash and stocks. This acquisition came as
a
surprise to most, and raised a lot of questions. In fact,
ironically, the news came only days after publishing new content on
Sprint
Prepaid Cellular Phones, discussing Sprint's prepaid brands
and
strategy. But that's OK, because it's an opportunity for more
interesting discussions! Here you'll find my thoughts around
how
the purchase
of Virgin Mobile could have played out in terms of Sprint's prepaid
strategy. It's interesting to read this in retrospect (i.e.
years after this acquisition) to see how I was thinking versus what
actually transpired!
Sprint Buys Virgin Mobile
- The Most Likely Buyer All Along!
As
Sprint's largest MVNO at the time, they already owned 13.1%f of Virgin
Mobile USA,
so purchasing them outright really made a lot of sense. Also,
if
Virgin was shopping around for a better wholesale deal with other
carriers (which they were rumored to have been doing), it
would seem likely that Sprint could offer the best deal given that part
of Virgin's debt was already owed to Sprint, and their phones,
platform,
etc. were are entrenched in Sprint-land. Moving to another
carrier
would have been far more complex, not to mention expensive.
Also,
with Boost Mobile, Sprint's pre-existing prepaid brand, doing so well
at the time,
Sprint was high on prepaid, and with the acquisition of Virgin Mobile
it could immediately enter the number two position in prepaid (second
to
TracFone
Prepaid Cellular).
It's interesting to note that Virgin
hadn't been
doing
well. Around the time of the acquisition they were bleeding
customers, probably largely
in part due to Boost Mobile's 2009 launch of their $50 nationwide
monthly unlimited
plan (one of the first of its kind). Under the fold of
Sprint, these two brands would
provide
tremendous market reach, but would they still compete? Could
they
both survive and prosper?
So What
Was Sprint's Prepaid Strategy?
According
to Sprint's formal announcements at the time, nothing was to change,
meaning that they would continue to operate
both brands (Virgin and Boost). In other words, there were no
plans to
combine the two brands into one. In fact, as part of the
deal,
Sprint invested heavily in the purchase of the rights to the Virgin
Mobile USA brand until 2014, with rights to extend the license for
almost an additional 30 years thereafter. The Virgin Mobile
prepaid brand definitely wasn't going anywhere anytime soon!
Sprint
did state, however, that decisions would be made regarding
"streamlining" the prepaid business to yield "synergies."
Translated, this means that you've now got two similar
businesses
performing many of the same functions, which in turn translates to
layoffs. Yes, despite what anyone was publicly saying at
the time, there would definitely be layoffs, consolidation of
roles,
operations, HR, engineering, product management, etc. After
all,
why would they want to spend millions upon millions of dollars every
year to develop on two separate platforms, essentially offering the
same
or similar prepaid wireless services? Sorry, but that means
layoffs, and we certainly saw that occur for the years following
the acquisition, including most functional reporting into Sprint
headquarters.
What Would The New
Organization Look Like?
It was announced shortly after
the acquisition that the existing
Virgin Mobile CEO at the time, Dan Schulman, was to head up a new
"Prepaid Division"
for Sprint, and report directly to Sprint CEO, Dan Hesse.
The
General Manager and Vice President of Boost Mobile at the time, Matt
Carter, was to
continue to head up Boost, and report to Dan Schulman. Dan
S. would
also be responsible for continuing to head up the Virgin Mobile
brand/division. In other words, there was to be no
counterpart for
Matt
on the Virgin side.
So just to summarize, Sprint buys Virgin
Mobile and Dan, who heads up a
declining Virgin business, was appointed to head up Virgin along with
the entire
Sprint prepaid division, while Matt, who heads up the growing and
profitable Boost division, was to continue in his role with
only
a change in reporting structure. Yup, sounds like a raw deal,
but
not to take anything away from Matt, if you compare the resumes of
these two executives, you'll see why Dan was "the chosen one."
of
course, we later saw Matt get reassigned to the 4G team, and Dan S.
resign.
Sprint Buys Virgin Mobile
& Shakes Up Its Strategic Prepaid Options!
There
are a number of scenarios that could play out as Sprint continued to
review how to manage its two prepaid wireless brands. While
I'm
sure
there are others, the options described on the following pages
are some that immediately came to mind following the
acquisition announcement. Note that I've also updated each
section with the current state of affairs!
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Sprint Buys Virgin Mobile
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